Unleash your Business with Samsung OfficeServ
OfficeServ 7400 is the ideal solution for today's office and your future office offering enhanced communications to handle increasing and evolving traffic patterns. Your OfficeServ 7400 simultaneously supports traditional voice communication, VoIP (Voice over IP), IP-based data communication, and wireless solutions through wireless LANs.
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SYSTEM FEATURES
| Account Code Entry
· Forced-Verified
· Forced-Not Verified
· Voluntary
Account Code Key
Account Code Key
One Touch
Administrator Program Key
All Call Voice Page
Attention Tone
Audio Message with Alarm
(Timer) Reminder
Authorization Codes
· Forced
· Voluntary
Auto Answer on CO
Auto Attendant
Automatic Call Distribution
(ACD)
Automatic Hold
Background Music
Branch Group
Call Activity Display
Call Center
· Agent Busy/Manual Wrap
Up Key
· Agent PIN (ID) Numbers
· Agent Login & Logout
· Automatic Logout
· Automatic Wrap-Up Timer
· Priority Call Queuing
· Embedded Reporting
Package
Agent Statistics
Call Statistics
Group Supervisors
Printed Reports
· OfficeServ DataView
UCD Statistics
UCD Monitoring
Wall-Style Display
Windows
Call Costing
Caller Identification (CID)
· Automatic Number
Identification (ANI)
· Caller ID
· Calling Line Identification
Caller ID Features
· Name/Number Display
· Next Call
· Save Caller ID Number
· Store Caller ID Number
· Inquire Park / Hold
· Caller ID Review List
· Investigate
· Abandon Call List
· Caller ID on SMDR
· Number to Name
Translation
· Caller ID to PSTN
· Caller ID to Analog Port
Call Forwarding
· All Calls
· Busy
· No Answer
· Busy/No Answer
· Forward DND
· Follow Me
· External
· To Voice Mail
· Preset Destination
· Preset Forward Busy
Call Hold
· Exclusive
· System
· Remote
Call Park and Page
| Call Pickup
· Directed
· Groups
· Established
Call Recording
Call Waiting / Camp-On
Caller Emergency
Service ID (CESID)
Centrex / PBX Use
Chain Dialing
Chain Forward
Class of Service
Common Bell Control
Computer Telephony
Integration (CTI)
· OfficeServ Link
· OfficeServ DataView
· OfficeServ EasySet
· OfficeServ Call
· OfficeServ Operator
· OfficeServ Softphone
Conference
· Add On (5 party)
· Unsupervised
· Split
Conference Group
Customer Set Relocation
Data Security
Database Printout
Daylight Savings Time-Auto
Dialed Number
Identification Service
(DNIS)
Direct In Lines
Direct Inward Dialing
(DID) T1
· Day/Night Routing
· Busy or Camp-On Option
· MOH Source
· DID Call Limits
Direct Inward System
Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release
(Programmable)
Door Phones
E & M Tie Lines (T1)
Executive Barge-In
(Override)
· With Warning Tone
· Without Warning Ton
· Trunk Monitor or Service
Observing
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Ground Start Trunks (T1)
Group Busy Setting
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
IP Keysets
ISDN Service
· Primary Rate Interface
LAN Interface
Least Cost Routing
Live System Programming
· From Any Digital Keyset
· With a Personal Computer
Meet Me Page and Answer
Memory Protection
Message Waiting
Indications
| Message Waiting Key
Microphone On / Off
per Station
Mobility Solution
Multiple Language Support
Music On Hold-Flexible
Music On Hold-Source
Networking
· QSig over IP
· QSig over PRI
Off Premises Extensions
OfficeServ Wireless
Operator Group
Overflow
· Operator
· Station Group
Override Codes
Paging
· Internal Zones (5)
· External Zone (4)
· All External
· Page All
Park Orbits
Prime Line Selection
Priority Call Queuing
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Recall to Operator
Redial Review
Remote Programming-PC
Ring Modes
· Time Based Routing-Plans
· Automatic/Manual
· Holiday Schedule
· Temporary Override
Ring Over Page
Secretary Pooling
Single Line Connections
Speed Dial Numbers
· Station List
· System List
Speed Dial by Directory
Station Hunt Groups
· Distributed
· Sequential
· Unconditional
Station Message
Detail Recording
Station Pair
System Alarms
System Maintenance
Alarms
System Directory
Tenant Services (2)
Toll Restriction
· By Day or Night
· By Line or Station
· Eight Dialing Class
· Special Code Table
Toll Restriction Override
Tone or Pulse Dialing
Transfer
· Screened / Unscreened
· Voice Mail Transfer Key
· With Camp-On
Trunk Groups
Uniform Call Distribution
(UCD)
Universal Answer
Virtual Extensions
Voice Mail
· Inband Signalling
· Integrated (In-Skin)
Voice over IP (VoIP)
Walking Class of Service
Wireless LAN
| SYSTEM CAPACITIES
| Maximum # of Physical Ports
| 1344
| | Maximum # of Virtual Ports
| 768
| 2 cabinets x 12 slots x 32 ports | Maximum # of Analog Trunks
| 256
| 32 slots x 8 ports | Maximum # of Digital Trunks
| 1008
| 10 x 48 (TEPRI2) = 480
22 x 24 (TEPRI) = 528
| Maximum # of Analog Stations
| 512
| 32 x 16 ports | Maximum # of Digital Stations
| 512
| 32 x 16 ports | Maximum # of WIP handsets
| 192
| 7 slots x 32 ports | Maximum # of Samsung IP Sets
| 480
| 15 slots x 32 ports | | Maximum # of MGI channels | 1344 | 10 x 64 (MGI64) = 640
24 x 32 (MGI64) = 768 |
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SYSTEM INTERFACES
| Trunk
| TEPRI2, TEPRI, 8 TRK
| Station
| 16 DLI, 8 DLI, 16 MWSLI, 8 SLI, 8 COMBO
| Data
| GWIM: Gigabit router module -
3 Gigabit LAN ports, 1-V.35, 1-HSSI
GSIM: L3 Gigabit switch module
GPLIM: Managed L2 switch module with PoE
| Voice
| MGI 64: 64CH media gateway module
| Application
| WLI: WLAN access point interface module
| CPU
| MPC 8271, 266 MHz
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